A mobile player is restricted from playing some of my games

[cloakedyoshi]

Earlier today I was sent this:

I was skeptical, as I’ve never seen it before.

Apparently this pops up whenever this user attempts to play:
https://www.roblox.com/games/177733450/The-Day-the-Noobs-Took-Over-Roblox
https://www.roblox.com/games/979276891/cloakedyoshis-Noob-Defense
https://www.roblox.com/games/243079752/The-Day-the-Noobs-Took-Over-Roblox-2

This lasted for this user from around 3 PM ET to 3:50 PM ET today. It solved itself on its own. However, the user attempted the following to fix it:

“I’ve tried: log-in, log-off; app restart; app reinstall; phone restart”

None of these worked. Only time passing apparently solved it. They said they’d contact me if it happened again, but I figure I should report it anyway. I was not able to replicate this on mobile using my account and a non-BC alternate account.

The user has the iPhone 6s with the latest Roblox Mobile version and uses iOS 12.1.2.

[TobotRobot]

Very strange.

Do you see any dip in phone or tablet users on your game(s) over that time period?

[cloakedyoshi]

Nothing particularly obvious, no.

The data for this game looks weird around the time for mobile, but it may just be processing?

[cloakedyoshi]

Apparently the bug is happening right now (4:17 PM ET) again for the player, I think it may be server-related, as the DevForum and Roblox are giving me errors/running slow at this time.

[cloakedyoshi]

The user now reports that this is now occurring for many games that are not my own.

The DevForum is giving me a 503 error when I attempt to edit, hence why I’m posting again.

[RedDuck765 (RedDuck)]

The DevForum is giving me a 503 error when I attempt to edit

That’s not just you. I’ve seen multiple people say this… seems like maybe Roblox’s servers are experiencing some trouble