A way to know what word caused a message to be filtered

Feature Requests Website Features
#1

Sometimes an entire message is censored on the web chat. It does give me the message “Your message was censored”, but I’d really like it if it said something along the lines of “Your message was censored for the term x”.

Generally the message I had written wasn’t offensive/didn’t break any rules, and so I don’t know what in the message had caused it to be censored. Just a minute ago I had typed “I would love it if you had the time you could help me test out my SF Test server.”

I had to re-write it in 4 different ways before realizing the only reason it was getting censored was because of the word “love”.

As always, I’m no expert on how the filtering system works so I’m not sure if it’s even possible to do this, but it would make my life a bit easier when I’m trying to communicate with people.

3 Likes
#2

Problem is that ROBLOX uses external systems to manage their filtering system - so I doubt that they even have control over specifying why a message got filtered with that 3rd party service.

#3

Makes sense. Like I said, I’m not too sure about what goes into the mechanics, so I don’t know how hard/impossible it would be, but if it’s an easy change I’d love to see this

#4

Web chat should just be changed to display the hashtags rather than just completely block the message from sending. Its current behavior is inconsistent with all the other communication methods on Roblox and isn’t a good idea anymore because of how many false-positives the new filter generates.

4 Likes
#5

The reason you shouldn’t know what caused the censoring is the same reason you don’t give detailed error messages to users on websites. It means you can find an easy way around it by just splitting up that word.

2 Likes
#6

How possible would be to mark already written words (while typing) that will be filtered, before you even send the message?

#7

Web chat API does not block a message from being sent unless the entire message is deemed inappropriate. It will hash out inappropriate text and send the rest of the message.
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2 Likes
#8

Earlier I sent a message saying “I’m on my phone currently” - the whole message was content moderated rather than hashtagging out only the word phone (probably because of children giving our phone numbers) :frowning: I could send everything else seperately!

#9

Same situation as when I said “I’d love if you could help test my game”. The word that made it have problems was love.

1 Like