Ability to Archive Clothing Assets

I genuinely hope Roblox makes a feature like this or similar to it. My poor inventory is clogged with garbage I made far back, like 7-8 years ago when I was very young, and it’s awful, along with the fact that I have concerns about how Roblox moderation loves to falsely take down stuff I have not touched in so many years. I not only have awful clothing but also weird decals and audio I want to get rid of, not just delete from my inventory. Getting rid of models is easy as I can just simply override them, although I feel like if such an update were to occur, you should not be able to delete or archive assets until perhaps 5 months after creation.

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Adding a bit of an example here, but my buddy used to make flag-related clothing along with clothing that mentions or involves specific political parties, such as the American Republican or Democratic parties or the Soviet Communist Party. In the years he was able to make these, there was really no rule or punishment against them, but as Roblox’s terms of service changed over time, these clothes are basically forbidden now, and he’s now under threat of moderation for making them so long ago, and he cannot do anything about it, and I am under the same problems. This is another reason why I support archiving clothing.

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A year has passed since this detailed and comprehensive post, and regrettably, we still find ourselves entangled in the same challenging circumstances. It’s disheartening to witness how Roblox has approached the invaluable feedback and requests from developers, which are pivotal for upholding developer integrity and preventing undue penalties stemming from items we are unable to proactively remove.

This issue, among several others, is in need of prompt and sincere attention. It’s crucial for the well-being of both current developers and clothing designers, who may have unknowingly become entrapped in a convoluted moderation system.

Let us hope for a resolution that benefits everyone involved, especially for the developers being effected currently .

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Good news!

I just noticed that Roblox updated the FAQ on a topic they made last month about copyright and IP, and they mentioned this issue. So it seems like they are finally looking into it.

Hoping for the best.

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This update is surely needed. It’s amazing how Roblox Support will tell you to “Archive an Asset”, yet the very option to archive these assets isn’t even available. 2D Clothing is a policy grey area that must be addressed.

In my experience it seems that even contacting Roblox support to remove the very assets themselves (since we, the users, obviously can’t do it) falls on deaf ears.

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Apparently you can email copyright_agent@roblox.com with a list of assets that you want removed, but so far I haven’t had much luck with this.

I tried contacting them earlier this year and they quickly got back to me, saying that my requested assets should be removed within 30 days.

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Well, it’s been 246 days since March 7 and I still haven’t gotten a single asset removed. I followed up twice, and while they actually do respond, so far nothing has really come out of this.

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I’m hoping that, with experience ownership transfer on the horizon, we’ll also get to see asset ownership transfer. At least that way I can just transfer all the clothes I want to get rid of over to a dummy account, instead of keeping them directly tied to my account forever, especially since I don’t exactly want to permanently delete some of my clothes, but rather just not have them be accessible under my username anymore.

Archiving would solve this, since archived assets can be restored at any time, but I feel like Roblox would only rather support permanent deletion for avatar items.

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Yup. Same exact thing.


Looking around on the Dev forums for people in similar situations, I have yet to see a single instance of ROBLOX successfully fulfilling a request by the uploader to remove an asset.

Edit: 246 days??? That’s completely unacceptable on Copyright_Agent@roblox.com’s part.

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The chances of them doing anything when contacted are slim to none.

I don’t even think I will email them because it seems like it’s so pointless with so many complaints about the copyright agent.

My inventory is cluttered with garbage and stuff I don’t want to simply take off sale but literally wipe off the site as a whole.

I have embarrassing clothing from 2015–2017 that is just random images I upload as t-shirts and shirts/pants too, which I want to get rid of.

I understand that the copyright agent email is very likely not a bot but a real person behind it, so they’re going to have a lot of stuff on their hands, but if Roblox in recent times has been so worried about copyright and IP usage, then maybe more people should be part of the copyright agents? Idk, I am not into Roblox’s corporate structure or whatever.

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Update regarding my status: I just received my first DMCA ever, and I have no hopes of appealing it because I cannot archive.

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Same, this account got deleted for multiple DMCA’s which I was unable to take down.

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Classic Clothing existed since 2007 or 2008. It really is insane that during all this time Roblox has not developed a way for anyone to archive or delete such assets. That’s plenty of time to develop a system for assets requested to be deleted.

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Bumping this again due to the recent situations with the DMCA takedowns. This was suggested years ago and still hasn’t been added, and it’s a features we need. It’s a no brainer as well, since decals have this option so it wouldn’t even be that hard to script. Come on, Roblox. Help us out here.

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My theory why clothes archiving isn’t a feature is that some people might have bought the clothes before, which clothes cost robux.

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That they could find a way to work out probably, but yeah that would be a minor issue.

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Roblox should stop taking action on people’s accounts for DMCA reasons until they implement this feature. It’s mainly Roblox’s fault for not letting people basically help them get rid of old copyrighted material, if you think about it.

If the problem is the fact that many customers bought the clothes with Robux in the past then there are still solutions:

  • Refund the customers just like how they get refunded when Roblox deletes an item (e.g. UGCs that are against the TOS).

  • If the above is not possible (actually impossible, not lazyness on implementing it) Roblox could still implement this on assets that have 0 sales. I know this is not the perfect solution for every clothing asset but we have to make a start, we have to eventually get to the point where old copyrighted material will not worry people.

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Worse comes to worse we could refund them ourselves :smile:

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Literally begging for this, I’ve been banging on Roblox Support’s door over and over to take down these items I uploaded when I was just a kid.

They have just neglected me completely it’s so annoying I wish Roblox was way sooner about doing this, the best I can do is just pray because I know Roblox isn’t on my side anymore and may ban me.

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Emailing Roblox is also a mess, my first support ticket sent, no “Thank you for contacting Roblox Customer Support. We received your request and your reference number is …”, no nothing.

I sent another, it now popped up with, “Hello, you can just archive it”. Which is literally not possible, I sent another request, again, completely neglected, now sending AGAIN, completely neglected still.

It’s like Roblox wants to ban me permanently, I literally have to try not to get caught what I uploaded when I was literally 10.

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Roblox Customer Support is entirely useless.
The only way to probably have items such as these deleted is through Copyright_Agent@roblox.com

After emailing the Roblox Copyright Agent they will say “We have received your request and aim to complete it within 30 days”

Unfortunately, through our experiences with the Copyright Agent, none of these requests have been fulfilled. None. You can try emailing them again and again and they will acknowledge that the requests are taking a long time, but they never explain why. This is entirely because a policy around archiving classic clothing items is not established. Its something that needs to change ASAP. Some people have been waiting years. This cannot be healthy for anyone’s mental health who wants some peace-of-mind and assurance that their request to delete classic clothing items that they uploaded when they were younger will be honored and fulfilled. How ROBLOX and the copyright agent has handled this is atrocious.

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Oh, and one more thing, Copyright will promise that you won’t receive any moderation or strikes if you send them links to items you want deleted, but there’s strong evidence to suggest that this is a total lie based on what other people have said on the Developer Forum about their experiences. Some have said that the Copyright Agent denies to even have received links to those items in the first place even though the users have the support tickets to prove it.

Whatever is going on with the Roblox Copyright Agent is a total mess.

Roblox Support will eventually get around to admitting that Classic Clothing items cannot be archived or deleted if you press them long enough, but the Copyright Agent doesn’t even get around to saying that. Even when directly asking the question “Why does Classic Clothing take a longer time to archive/delete compared to other ROBLOX assets”, their response is very cagey and they flat out won’t admit that the policy on archiving classic clothing doesn’t exist. It’s just dishonest.

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