Accessories that don't load in R15 (Multiple Items)

This issue applies to multiple items
Rainbow Grizzly Shoulder Friend
Gold Silkworm Top Hat
Gold Oji Ninja Pauldrons
Gold Cactus Cat
Golden Mushroom Forest
Gold Battle Axepack of Might
Purple Banded Boss White Hat
Gold Sparkle Time Banded Boss White Hat
Blue Banded Boss White Hat
Binary Banded Boss White Hat
Storm Lonedoom
Opened Double Double Gift of Trouble
Opened Admit One Gift
Opened Gift of the Little Seed
Opened Gift of Ex-fear-ience
Opened High Frequency Trading Gift
Ro jitsu
Adventure Time Jake Hat
Dark Tidings

Reproduction Steps
Play any game in R15 wearing any of the items listed above

Expected Behavior
The item works like normal allowing you to wear it into experiences in R15.
image

Actual Behavior
Due to it not working in R15, when you join a game wearing one of these items in R15, the item doesn’t load in.


In the screenshot above I am wearing the rainbow grizzly friend on my avatar but because im in R15 it didn’t load

Causes an error on the thumbnail as well

Example used was the Rainbow Grizzly Shoulder Friend however this issue applies to the other items I linked above

Issue Area: Catalog Assets
Issue Type: Other
Impact: Very High
Frequency: Constantly
Date First Experienced: For some of the items its been this way since its creation but for some of them during an update spree Roblox did to fix texture files being incorrectly labeled as animation files those items have stopped working in R15 since.
Date Last Experienced: To this day

3 Likes

Thanks for the report! We’ve filed a ticket in our internal database and we’ll follow up when we have an update for you.

1 Like

Tested out all the items, it seems to have been fixed as of today. Thanks for your help!
(Avatar with 2 of the items on the list loading in r15)
image

1 Like

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