I did some looking around the code and you are totally right. I re-enabled the feature, but forgot to enable a fast flag for the fix for this. So sorry about this!
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So… yet again, the issue was solved for a couple of days, until today. First report I got was around 6:40 PM EST. After checking, I seem to have the issue as well. Hope you can get it fixed soon.
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Yeah I am looking into it right now. FWIW this was tested in isolation (with the test case you provided) as part of the test suite we added. When we flip the flag, we first look for crashes, then for non crash issues.
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Should working again on the places you reported:
1466995005
5565801610
5911121311
5945728589
I will test again on these universes and try to figure out why I don’t see it break on a development build, but do see the break on a production build.
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FWIW we have fixed it (the main reason it broke you before was that viewport frames were broken). I have verified this in 🦃 RAGDOLL UNIVERSE - Roblox.
Unfortunately I missed code cutoff, so we will have to wait till release 501 for this to be in. But please rest assured that until that point we will filter out your place for the new tech, so you should not be impacted for 499 and 500 (and 501 with the fix)
Again apologies for the inconvenience! I understand how frustrating it is that the game breaks due to things outside of your control. We are doing our best to not break experiences, but the features are quite complex and incidents happen.
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This bug started to happen again, seemingly after the outage. Unlike the original post though, it does not only happen with accessories in my game, but any kind of SpecialMesh (even before it was fixed).
Here is a model where we can see clearly the issue:
while it should normally look like this (taken in studio):
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It’s happening to my game currently as well.
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Same here. I change the hair color of my players by removing the textureId from the mesh and recoloring the handle. It worked fine but now everyones hair is white including NPCs.
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But can anyone give a test scene, or link a game where you saw it? We do a lot of manual testing, but if we miss a corner case, it would be good to know what the corner cases are.
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This happens to my game, aswell. It seems to happen in every game.
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I also experience it in my game:
The Guide’s glasses are supposed to be black, they appear fine in Studio:
In-Experience they appear white for whatever reason:
You can locate the Guide by following the trail of noobs over to the first door. There are several other occurrences of this issue in my game, but she’s the easiest one to find.
This SpecialMesh bug only appears to affect accessories and SpecialMeshes that are children of humanoids - in-game props that use SpecialMeshes are unaffected.
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Thank you all for the descriptions and links to your games where this could be reproduced.
We’ve found the root cause of the issue. FWIW last time we fixed the issue for this thread, we fixed it for accessories with a special mesh. But it seems that in some and not all conditions special meshes that are NOT accoutrements also had issues. (It seems Model packages under the humanoid were problematic)
If you can please list me the game links/ids that you have see this issue with, I can disable the new feature that we are testing for those ids or if there are too many we can disable it globally until next release again, but we would like to keep it on to continue testing for most experiences.
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This issue for some reason also makes the force field texture invisible (when a limb such as an arm or leg is set to the material) and it does not appear in studio / studio testing.
As I believe I stated before replication is pretty simple. Remove the texture Id from the special mesh of a hair or accessory and then change the color of the Handle part as you wish. It should look normal in studio and in testing but in the actual game it comes off as white.
My place ID is 6787577257
Thanks for the place id. I have reproduced it and working on a fix. I will have a look at the force field issue too.
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Getting some reports of the studs issue in Royale High as well (place id 735030788)
Getting this issue in my game, Would like to request disabling this in my game aswell. (both places.) 5268746524
The stud issue is making some players in my game look weird, can you disable this for my game too? The game id is 6466630690. Thanks!
Please push this update ASAP. It’s happening to some stuff I have that’s used between several games and it can’t be fixed without changing it to a meshpart.
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Hi, I’d like to help out with some reproduction and share my experience with this bug. These studs have been frequently appearing on the heads of people using my Morph Templates, something relied upon by the large roleplay community on Roblox.
A link to the morph template used by these people can be found here:
A reproduction place of this issue can also be found here: