Account hacked. Roblox support aint helping me!

Help and Feedback Platform Usage Support
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#1

My roblox account (this account) recently got hacked/stolen on June 27, 2024 by one of the Roblox scams known as “VikGames” and Roblox isnt helping me recover my account even tho i already provided them a receipt of my Robux purchases.

Any tips on what to reply with Roblox Support? They always reply with the “We’re sorry but we’re unable to provide you with any further information or response regarding this inquiry.” message and its getting annoying that i get no help.

(I still have access to the devforum for no reason)

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#2

I am sorry that VIKGames did scam you. Motive Creations and VIKGames are notorious scammers that target Roblox game and asset developers. I recommend changing your Who can message me? setting to No one. It takes hours for Roblox to restore your account.

2 Likes
#3

What did you categorize your form as?

Did you verify your date of birth before getting hacked?

Did you add an email to your Roblox account? If yes, do you still have access to it? Or did the scammer change all of the passwords?

Have you bought any items from the Marketplace?

Have you uploaded any assets to Roblox?

1 Like