"Account is not eligible" when trying to log onto VR Roblox

Hello! I’m currently trying to log onto Roblox on my vr headset (Meta Quest 3), and for some reason it keeps telling me that my “Account is not eligible”, despite having my age verified in my account settings (Set to 13+/17+). Any idea how I can fix this? I’ve never had this problem up until now.

Picture of the problem:

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bump, having this issue myself as well