Account problems

Roblox isn’t treating my account normally.
Problems:

  1. No Voice chat (every new account and my friends literally have it, and I don’t)
  2. Captcha for group wall posting, and everything

When I try to do a group wall post, I always have a captcha, on new accounts, they can post instantly without any captcha, and they also have voice chat if they have phone number verified.

I verified my phone number and I don’t have voice chat.

Additionally, when I send a friend request, and refresh the page, it actually does not send the friend request, as the button will say “Add Friend” instead of “Pending”.

Can I be declared normally and not as a bot? What is wrong with my account? Do I just need to start fresh from now on?

Some players may also have this issue?

2 Likes

In specific countries, you only need to be 13+ and have phone number verification to use voice chat. If you’re not in one of the listed countries, you can enable voice chat through ID verification.

For more detailed information, check: https://en.help.roblox.com/hc/en-us/articles/4405807645972-Voice-Chat

Also, I don’t have any information about the captcha, but captcha is something everyone faces. If I’m wrong, I’m open to being corrected, but this isn’t something targeted solely at you.

2 Likes

it sounds like your account might be flagged or under some sort of restriction by roblox’s automated systems or something like that. i’d recommend reaching out to roblox support and providing all the details you mentioned, like the issues with voice chat, captchas, and friend requests. they might be able to investigate and fix it. it’s unlikely you’ll need to start fresh, but support should confirm if your account is flagged for any reason. other players could have this issue too, but it’s best to contact support directly to sort it out, Stay Safe!

Sadly I do have the captcha thingy, and not only on my account even on alt accounts, same thing happens, whenever I try to follow someone, send on the group wall I have to do captcha, even tho I am ID verified.

I guess it is something to do with my country or region.

Not really a bug. No voice chat issue has already been addressed by @raskolibov and the captchas are an automated thing; your network provider determines whether or not they pop up as well as their frequency. If you have a VPN on (especially a free one) expect a difficult captcha almost everywhere.