Ad Campaign says Completed but did not generate impressions

Bug Reports Creator Hub (create.roblox.com) Bugs
#1

ran a sponsor/ad campaign for one of my games for a week, and while it used up the ad credits, it didn’t generate any impressions. I checked the acquisition tab and as you can see for the last 30 days, 0 players came in from sponsored ads

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Expected behavior

I expect impressions to be generated when you pay for an ad

Page URL: https://advertise.roblox.com/?tableView=campaigns

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#2

Hi there, thanks for the report. This issue should be resolved and a refund should be issued. If you are still seeing this issue please create a new report. Thank you!