Sponsored ads are very inconsistent right now. It’s been over 12 hours but my Ad Manager (sponsor) campaigns have no impressions. This wasn’t the case last week and the system was working as intended.
Browser information: Firefox 137
Expected behavior
Campaigns should start running after a few minutes after the start time instead of taking 12-15 hours to get impressions.
A private message is associated with this bug report
Hey there Sting,
Many many factors are at play here - depending on the games you are competing against, different platform mechanics going on during your ad, time of day etc. It’s hard to provide an exact reason on the forum as to why your ad performance was under what other weeks were with similar ads.
Looking at the LaserTag_2_test campaign it looks like actually you got a solid number of impressions by the time of completion despite being in a fairly competitive genre.
The campaign LaserTag_2 does at glance look strange to us (the lower bid definitely could be a large factor) and we are investigating more.
I am having the same issue. I ran an ad over 14 hours ago and it has yet to receive any impressions despite the status of the ad saying it’s ‘Active’
I have the same issue, one of my ads that was running earlier has suddenly stopped getting impressions around the same time I started two new ads which are ‘Active’ but getting no impressions after 14 hours like mentioned above
(For the new ads manager)
