Adding phone numbers fail and they make Roblox send an e-mail

Issue Type: Bug
Impact: High
Frequency: Always
Date First Experienced: 21/09/2021
Date Last Experienced: 21/09/2021

Description:
Today I wanted to add my phone number to my account so I can test the Voice Chat Dev Beta. I typed my phone number and account password and then I typed the confirmation code… sort of. I made a typo and typed the code wrong but instead of saying wrong it said “This operation is not yet supported” or another string which means the same with this. I realised that on my third click and fixed the code but it said “You have entered the confirmation code wrong multiple times”. Weird thing is I got this automatic email from no-reply@roblox.com 3 times, once after each click:

… with the title "Roblox Phone Number Added or Changed.
I tried to do it again, this time it said that I typed my code wrong multiple times and also sent that e-mail again!

Reproduction Steps:
Just adding a phone number did it for me.

Workaround:
N/A

1 Like

Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

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