Ads Manager Forcing To Add Payment Method But Not Working With Robux Payment Method -- Further issue after Fix

[PrAvZz]

System information : Intel (R) Core ™ i5-6600k CPU @ 3.50GHz
16GB ram.
NVIDIA GeForce GTX 1060 3GB

Browser Information :
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36
Platform Type: PC
Device Type: Computer

Currently I cannot use ads manager to create new ads as it is consistently always asking me to add a method of payment.

I’ve been using the Robux to ad credit method of payment for a bit and have had no issues until today.
I just deposited about 53k worth of Robux to be converted to ad credits and it is not showing my balance nor can I do anything.

[PrAvZz]

So the site seems to be functional and proper now, however…

I only got ad credits back from one of my purchase for 10 ad credits.

My first purchase that made me realize this issue of 180 credits has not been refunded to my account and my ads are about to end which I need these credits to keep going…

[WildGuest]

I purchased 100 credits and hours later I got 20. I just went ahead and contacted support.

EDIT: Maybe I did get 10 also instead of 20. I may have already had 10 now that I think about it.

[PrAvZz]

Sigh, I’ll be doing the same then.

. (Also, just wanted to say, your ice fishing game is extremely fun!)

[RuntimeTerror]

Thanks for your patience, the issue should be resolved now.
Please let us know if you continue to see issues or if you are missing ad credits

See this thread for more details: https://devforum.roblox.com/t/new-ad-manager-issue-help-please/2738105/11