I converted Robux into ad credits early today, but now it is saying I don’t have a payment on file. When I click add payment method, I get an error that says try again later.
Expected behavior
I expect to see my purchased ad credits so I can start an ad campaign.
Yeah, I’m experiencing the same issue
Did you buy credits and not receive them? The warning message should go away if you have more than 0 credits. I bought credits like 20 mins ago and it took the robux but I have 0 credits.
Thanks for your patience, the issue should be resolved now. Please let us know if you continue to see issues or if you are missing ad credits
See this thread for more details: https://devforum.roblox.com/t/new-ad-manager-issue-help-please/2738105/11
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