Hi! I’m trying to fund an ad campaign for my game while I’m testing out icons from Nov 21 at 9:00 AM to Nov 22 at 9:00 AM. My ad credit balance is shown as exactly 10.00 (which is left over from unused credits and previous paused/ incomplete ads), but I’m unable to proceed from step 1 of creating the advertisement (the “Next” button is greyed out) because the balance I put in of 5.00 daily credits is marked in red with text saying: “0.00 Ad Credits needed to support this budget.” The schedule is over 2 calendar days, my balance shows 10.00 ad credits, and the daily budget I entered is exactly 5.00. I closed out of the campaign and retried twice, but I got the same issue every time. I’m hoping this could be fixed soon so my 10.00 ad credits don’t go to waste. Thank you!
Picture of the issue:
