I think you already know how bad Roblox support already is and I highly doubt support staff has any contact with engineers.
(although then again, I haven’t really dealt with it since the false 1 day ban and they took 5 days to respond to my emails regarding that iirc)
If you know a regular and desperately want to post a feature request, just DM a regular and see whether they post it. Don’t harass them and don’t start messaging tons of regulars. Fully in the rules somehow and I’d recommend doing that if you have any contact with a regular.
The opening of the #feature-requests category is now very important for people to solve certain urgent issues. I was directed here after my thread was closed.
How can the current situation be alleviated?
At the very least, we need to resume accepting people into the group with access to the feature-request, acceptingonly those who have written a reason for their entry, which will be moderated by people - yes, we will have to find people to do this.
Why leave this operation?
This will allow newcomers to avoidspamming this category, and those who are interested will learn how to do it and try to do it. And it will still givepeople an understanding that they are in that category, and that misspelling of where canget them banned.
Indeed, now we need to solve the problem ofopening this category, which is a small part of people. And most of all, we need to clean up the members of that group.
There are real problems, and activeplayerscannotpresent them, simply because “it’s not in the right category”.
Emailing roblox support for feature requests doesn’t seem to work, as doing so only gets you told that the feature doesn’t exist, as if that’s not the entire reason you’re emailing them in the first place.
In the bug reporting update, they said they would accept people on a monthly basis. Does anyone know when in the month that this happens? I’ve been waiting on my request to join the group for nearly a month.
We’re allowing requests, just not accepting them at the moment. Please do send requests so we can gauge how many people need to have access, it helps with prioritizing work.
We’re not yet through the initial backlog. We’re accepting a couple hundred people every week based on first-come-first-served basis until we get through the backlog first.
The monthly basis thing will kick in after we get through the backlog.
You submitted a join request in April, which means you weren’t covered by the statement in my previous post. You are in the regular queue for being approved to join. Thanks for your patience.
Everybody here in the current topic that made a post or Liked one of the posts (**as of Mar 19**) has had their join request accepted if they submitted one.
Is there any way to get feature requests published without having to wait to join? I recall you used to be able to write topics and send them to admins for them to be published, but this was many moons ago.
What are the requirements to be accepted into Bug Reports? Apparently, I requested back in February; I haven’t heard back yet. I’m a fairly veteran developer with what I would say is good Devforum etiquette. Is it decided on a lottery of sorts?
Edit: I see your previous comment now, overlooked it before. I assume I am part of that backlog.
This thread is about feature request access which is currently on hold. For questions and concerns on bug reporting access, please use The Big Bug Reporting Update.