I found out that at some point Roblox changed it.
I found this post somewhere, by a member in engine features.
August of 2020. Pretty close to the time they closed regular promotions
I think they should make it so Member’s can post in #bug-reports or any Bug Report category as long as they have like 30 or their posts must be approved.
I dont remember much of it, so I’m probably wrong, but then they locked feature requests and bug reps down at the same time they took post approval away?
Nope. Both have been locked from members since Post Approval started in like mid 2019? I know the only way to post there for members was through the feature.
I got then when liking a post, it seems to be updated?
The sentence underlined in white didn’t exist before, meaning it’s possible promotions are coming back soon.
Honestly with them being worth a couple billion you would assume they’d go to some length to stream-line bug reporting at the very least, the whole thing about just messaging developer relations or their support desk doesn’t really work from what I’ve heard because people can’t tell whether or not it’s just some copy and paste/automated response or someone actually at least looking at it, at least with bug reports you can post one and it can be bumped up by people who’re experiencing the same issue, so the most wide spread or serious issues can be dealt with, but with it being locked down, it just infuriates people and makes them feel like they can’t talk to anyone to get issues fixed
With other regular level members trying to shoot this down it makes it feel all the more impossible to be heard because some feel like it would just let crap flood in, hell we wouldn’t know until it happens and its not like bug reports and feature requests is busy, 32 total replies and new posts in bug reports and 15 in feature requests as of writing, so is it really a terrible idea to just leave it because it only hampers potential progress the roblox engine could make
Opening up the categories is not going to magically create a better workflow for Roblox to handle bug reports and feature requests.
It would be only a little less frustrating than current situation, because you still wouldn’t get a response in time. At the cost of bugs being much harder to browse if they don’t fix the forum search / duplicate checking / auto-assigning issues to internal teams first.
They’ve been making steps since the trust levels were paused, like that whole bug report wizard. I assume they’re going to resolve this issue eventually, they just need to catch up because they’ve relied on community efforts (e.g. me and others from Post Approval) to “scale” it between 2017-2020. (spoiler: it didn’t scale, we were just very passionate)
A problem doesn’t become less complex if you throw more money at it. There’s a limit to how much you can parallelize work. The dead horse argument of “surely a billion dollar company” isn’t a clever retort.
I want this to happen just as much as you do. Just good to stay reasonable about it.
Aye right, sorry that was a fairly late night post after having to deal with some tiring issues that popped up in a game I work on so it wasn’t that coherent
This overall has been a frustrating issue for a number of lads I know and sometimes work with, but it more boils down to communication not being amazing on Roblox part which is something that has been an issue for a while now, changes like the level system happening and a new solution being promised but nothing to show for it, I’m not gonna sit here and declare myself an expert on how they handle it, it’s their job to be that expert but I personally haven’t heard much about any updates on it and neither has anyone I know
It’s further harming the quite strained relationship Roblox holds with it’s developer base as they’ll make changes and updates which seem counter productive, not consult the wider community before announcing something like the audio update and setting a fixed date for when it happens (then again it’s suspected that it was done because of their lawsuit with a music label, can’t remember the name), new technology not being usable in games because there’s no tools like baking lighting or occulsion culling (both are not easy tasks but I’m hoping can be done by Roblox in the future), it’s generally been quite frustrating because we’ve had to rely on people who’ve been around longer or who’re more well known to hopefully put in a feature request we would want
To be honest, Roblox’s platform has out paced it’s resources in terms of what technology they can develop and the support they have, they still many issues like there being no way of becoming a regular now, false copyright strikes, their support not being that up to scratch (altho many other companies have similar situations but it doesn’t mean Roblox should be one of those), I’m hoping all of this can be solved someday but this is a fairly big issue that’s been around longer then it really should of been as it hampers the experience of developers who either didn’t become a regular when they could of or the newer lot of developers, I do still stand by my point of there needing to be a better way of submitting and handling bug reports, as for feature requests I can understand why they’re locked off as people would put in rubbish all the time, whether or not they’re a regular
There does need to be something done about these issues and the other issues at large which I’d be best off not mentioning here, there does need to be changes in Roblox to help it catch up and scale up to the size of the platform it needs to support
Not really my fault. “a way will be returning in the near future” was in 2020
“soon” was in 2021
and nothing has been said in 2022 yet
it’s going on 2 years, and they wont even give users access to bug reports.
“then message feedback team!!!1!”
I tried that. It’s not the same as making a topic, where other people can say if they are experiencing that.
Feedback team, if the one admin cant repo it, it’s no good and you’ve hit a wall.
Also, a feature request? No chance they want it.