All items are not appear in the Item Sponsored Ads list

Bug Reports Roblox Application and Website Bugs
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#1

Hello, I’m advertising my UGC items regularly. But from some point on, only the advertising data for some UGC items are showing, and the past UGC items are not showing on the list. I can’t even check the results of past item advertisements.

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The last item shown in the attached image was released on November 21, 2023, and there are 320+ items released before that, but they are not listed.

Please restore to check the advertising data of all the items released in my store as before. Thank you!

2 Likes
#2

Still waiting for a response. If anyone has any updates, please let me know! :sob:

#3

Hi there, there’s currently a limit on how many assets we show. In the meantime you can use the below URL link and replace the assetID. Please let us know if you need additional help
roblox.com /sponsorships/list?assetId=10003116650#!/avatar-items
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1 Like
#4

Hello, thank you for your response!
I tried using the URL link you told me, but it doesn’t work. I think it’s because my items are registered in the group, is there a URL for the group item?

For your information, my group ID is: 13809262

#5

I’m desperate for this to be patched up. I can’t pay any more sponsor ads on the marketplace because I don’t know the outcome even if I spend money.

1 Like
#6

I am having the same issue, both for group items and newly created items on my profile.

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#7

For avatar items in the group, you can use the link below to access manually

https://www.roblox.com/sponsorships/list/group/<groupID>?assetid=<assetID>#!/avatar-items
1 Like
#8

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This doesn’t work, it says the item is not selected.