Allow Copying is Broken and cannot be disabled

Bug Reports Website Bugs
#1

Allow Copying on Assets is Broken

  • Roblox has completely broken the “Allow Copying” feature in Roblox Models.
    You are unable to put an asset offsale if its onsale. It gives the success message “Successfully Updated” even if you press save, but doesn’t actually save it!

  • This bug currently exists on the Roblox Windows 10 App and Roblox Website

  • Experienced at August 18th, 2021 at 4:32 PM EST.

  • This model has been offsale since 2019, here is my attempt to “Allow Copying”
    (9) Another Tree - Roblox

Enabled Allow Copying: https://gyazo.com/e25c62ec94b3caa6ce1516874748e5c4
After Allow Copying: https://gyazo.com/1ce765391d8d506e341c4a4b10d83bf9
Off-Sale Attempt: https://gyazo.com/e20e11d670d12d3d52125f74042ad676
Results: It stayed on-sale despite toggling it off and does not save your configured settings.

THIS ISSUE IS HAPPENING TO ALL ROBLOX USERS!

23 Likes
#2

Thanks for the report! Will have this investigated.

10 Likes
#5

They will respond to the post when they have an update for you, they just started working on it, so please have some patience. :slightly_smiling_face:

3 Likes
#7

Did some testing, plugins are not effected from this bug. Models are still effected by it.

1 Like
#8

I can confirm this is happening to Audio Assets as well, tried uploading two different songs onto my account, and wanted to set them so anyone can have them, but it didn’t work :confused:

1 Like
#9

Had this bug since it started, around the 17th or so. Been going on with audios, models alike, and alot of people I know are experiencing this issue aswell. This also happens if you configure assets through studio, it goes right back to onsale if you try to toggle it off even when pressing submit.

4 Likes
#11

I hope this is resolved as quick as possible. My model totally didn’t get sniped because of this.

5 Likes
#16

Has this been looked into? Assets of mine are being taken without the intention of them being on sale.

5 Likes
#18

In the meantime, you could try making offsale items, overwriting them with the assets, then overwriting the onsale items with single parts.

1 Like
#20

I don’t think API is broken, I just checked it on devtools.
It returns 200 (Success) And allow comments, description, etc are working fine (These data will sent to only one api endpoint), So roblox’s server is working as fine I guess.
So, I think database is broken, or maybe new update for server / database corrupted this checkbox.

This is my conclusion, Its maybe wrong.

2 Likes
#21

The endpoint isn’t down, its just broken. Comments and Descriptions work, but “Allow Copying” isn’t 100% working.

1 Like
#22

No, I mean Endpoints are not broken and database is broken

1 Like
#24

Yeah, this is terrible - it has caused many of my fellow friends so much chaos - our models have been stolen and Roblox still hasn’t publicly announced that they’re aware of this issue and that they are working to fix it, I’m utterly dissapointed.

4 Likes
#25

You can just re-upload from studio, And archive old one, It should be offsale.

#26

I’m unsure what you mean archive. You cannot put models off-sale currently due to this issue. If they updated their model already its most likely archived by “Recently Updated Loggers” already.

#27

Its automatically sets allow copying to no when uploading from studio

#28

Update. I just figured out I can choose allow copying while uploading from studio.
Seems its working fine, But after upload you can’t change.

1 Like
#29

There is also another issue, this issue is starting to become a serious issue. This is crazy, there are many bots who are now stealing people’s slots due to this issue

4 Likes
#33

I’d suggest filing a bug report.

2 Likes
#34

I need this fixed right now. an asset I spent hours on has been stolen by 31 people already. I’m in shambles

1 Like