Almost every "advertise.roblox.com" webpage crashes after 5-10 seconds of loading in

FP_Nation · March 11, 2024, 8:15pm

Description

As a developer, I am currently unable to view or launch an AD for one of my games.
Whenever I go to https://advertise.roblox.com/?tableView=campaigns, https://advertise.roblox.com/new/campaign the webpage crashes after 5-10 seconds with the error Application error: a client-side exception has occurred (see the browser console for more information).
It seems like when all of my campaigns are about to finish loading, the page crashes
Before this started happening I ran around 35 campaigns. I believe to have over 150 finished campaigns.

Media

After going on the specified above webpages and waiting 5-10 seconds, the page turns in to this:

image1948×1075 27.2 KB
The console error that pops up right when that “error” page appears

image426×1197 164 KB

Reproduction Steps

Keep creating campaigns until that error appears
Very rough approximation: 150+ campaigns

Impact

High (Can’t create campaigns for games, can’t view stats of any campaign)

Focia19 · March 11, 2024, 8:16pm

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and we will update you when we have further information!

Thanks for the report!

FP_Nation · April 2, 2024, 4:04pm

Hello, checking in.

This issue still occurs to me. One way to go around this issue is to create alternative accounts and sponsor my games from them.

FP_Nation · May 17, 2024, 1:47am

Hello, would like to update on this.

This issue still occurs, however I misinformed you guys on the amount of campaigns I have. It appears to be 400+ campaigns that i’ve created. sorry about that.

giddypanda · October 21, 2024, 7:14pm

Hi there, thanks for the report. This issue should be resolved. If you are still seeing this issue please create a new report. Thank you!