Almost every "advertise.roblox.com" webpage crashes after 5-10 seconds of loading in

Description

  • As a developer, I am currently unable to view or launch an AD for one of my games.

  • Whenever I go to https://advertise.roblox.com/?tableView=campaigns, https://advertise.roblox.com/new/campaign the webpage crashes after 5-10 seconds with the error Application error: a client-side exception has occurred (see the browser console for more information).

  • It seems like when all of my campaigns are about to finish loading, the page crashes

  • Before this started happening I ran around 35 campaigns. I believe to have over 150 finished campaigns.

Media

Reproduction Steps

  1. Keep creating campaigns until that error appears
  2. Very rough approximation: 150+ campaigns

Impact

  • High (Can’t create campaigns for games, can’t view stats of any campaign)
3 Likes

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and we will update you when we have further information!

Thanks for the report!

2 Likes

Hello, checking in.

This issue still occurs to me. One way to go around this issue is to create alternative accounts and sponsor my games from them.