Hello everyone! I have had this error for about a week now, and just can’t seem to fix it. I haven’t really been able to play Roblox at all besides VR and mobile.
Fixes I’ve tried:
Clean disk thumbnails, temporary
Go to local and remove Roblox
Uninstall via “Add or remove programs”
Reinstalling Roblox
Launching with administrator permissions
Restarting PC
Turning off anti virus
Launch with no other programs available (imagine like there’s a strikethrough here)
The reason I put a strikethrough on number 8, is because I haven’t tried it, although I’ve seen it on the dev forum.
Hello, I see your problem. I advise you to wait for the return of a technician with a ticket that they will give you on this post. It could be a bug between your Roblox and the computer. If I understand correctly, there could also be an issue with a file or your registry on the computer. If your error is occurring on your computer, try to be patient and not worsen the situation. Have a good end of the day.
The error still continues. I tried getting rid of every other program I have open besides Opera, Spotify, and Discord. Although I couldn’t close Norton since it’s literally uninstall-able and you can’t close it, in other words, respectively, screw Norton.
You should file a bug report or message @Bug-Support in the format of one if you don’t have permissions to. They should be able to sort out your crash if you provide crash logs and other system information in a message sent to @bug-files and linked in your bug report.