How to post a Bug Report

Your post must have the answers to the questions below. The information is very useful to Roblox engineers when they get your bug report and are trying to fix it.

Please include as much of the following items as possible. Every additional bit of information about your bug will help us find and fix these issues faster.

  1. Please title your bug report post with a meaningful and descriptive title. Misleading or uninformative titles may result in bugs being overlooked and not addressed as quickly as possible.

  2. What issue are you having?
    • Describe what is happening when the bug occurs.
    • Describe what you would normally expect to occur.

  3. Does the bug happen 100% of the time?

  4. If so, are there steps that reproduce the bug?
    • Please list them in very high detail. Provide simple example places that exhibit the bug and provide description of what you believe should be the behavior. Please make sure that any places used to describe a bug are Active and joinable.

  5. Where does the bug happen? (www, gametest, etc)
    • What type of platform are you on? (Mac, PC, Android, iOS, XBox, etc)
    • Which OS and version are you using?

  6. Is it level-specific? Is it game specific?
    • Please post a link to (at least one) game or file that exhibits the issue.

  7. Would a screenshot or video help describe it to someone?
    • If so, post one.

  8. For graphics bugs, it is sometimes helpful to know your system specs, especially graphics card.

  9. For desktop performance bugs, please include an uploaded micro-profile dump.
    • Creating a dump is done like this: Ctrl+F6; Dump menu; 32 frames; generates HTML file in C:\Users\USER\ or /Users/user/; upload HTML file on your bug report.

  10. When did the bug start happening?
    • If we can tie it to a specific release that helps us figure out what we broke.

  11. Anything else that you would want to know about the bug if it were your job to find and fix it.

Bug reports that do not answer the information above by a long shot may be hidden by forum leadership until they are edited to comply.

Something's wrong with ROBLOX Player?
Closed, Thank you
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Camera stutters while interpolating at high velocities
StarterGear not accessible from server
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About the Web Bugs category
Can't run specific game ads
Connection issues
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Cant Remove the Shared places
Animation Editor 3.0
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100% Datastore GetAsync Error 502
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About the Platform Feedback category
Some places were reset; reverting impossible!
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Mesh not loading problem
ContentProvider acting strange
Cannot Open Multiple Studios
How to stop studio randomly restarting?
Reglas Oficiales del Foro de Desarrolladores
Have to upload twice for Mesh to show
When I upload my Icon, it becomes black
Walking in straight lines impossible far from the origin
Roblox motor bugs
My cursor is having a seizure when I hover it on solo mode
ROBLOXCRITICAL Random crashing? (Destroying sounds after playing)
ROBLOX Sidebar glitches in Chrome
StarterCharacters no longer load shirts & pants
Leaderboards being broken
Animation Play Broken
Plugin settings are reset in Play Solo
Textures render through completely non-transparent bricks at certain camera angles
Cannot change group logo
Can't open places in studio
Studio Play Button in Ribbon Deleting Explorer Content
Handle Adornments have incorrect lighting with AlwaysOnTop
Client consumes my internet connection
Mouse will not lock
I can't play any games on my phone
[Appears Fixed] Tools randomly disappearing
Player.Team doesn't replicate to new players when first connecting
Team Create/Unions
ROBLOX Studio disconnecting on server launch
The Flashy-Polygons Bug
Chat is still selectable in my game, when SetCoreGuiEnabled disabled it
Urgent kick message bug?
Set- & GetTeleportSetting doesn't persist across servers on the server
Suddenly z-fighting glitches?
Render Perform and Present functions are too intensive?
Studio deleting things from place
ROBLOXCRITICAL Roblox client crashes using TeleportService
Chatting System Bug: Flashes Randomly
I can't get past this new login security
Physics in my game doesn't work correctly anymore
Unions Aren't Loading
Particle Emitter Drag value ; Visual glitch
Animation playing old version(temp cache)
Roblox Studio Crashing on Startup
Text delayed when typed into script (macOS Sierra)
[ROBLOXCRITICAL.] Ordered data store GetAsync returning nil
Super laggy script editor on Mac - fixed
Union Transparency Bug
Unable to update
CustomPhysicalProperties Won't Work
Can't join places - Invalid JSON
November 14th Incident Report
[ROBLOXCRITICAL] Unable to join any game
Having issues with pathfinding on a game I am developing for
Announcing Three-Strike System of Moderation
Client-sided RemoteEvent memory leak
Cannot move character with certain avatar packages / animations
Studio not responding but not frozen - Mac OS X
Block-Corner with Decals has weird AA
Studio crashes when I try to open any place
Studio Crashes when taking a Screenshot via screenshot tool in Roblox Studio
Widespread Publishing Error Affecting Most Games
Opening new dev console freezes Roblox
Erroneous bloom, blur and glowing rendering artifacts in Studio
CSG shadow problem
Aiming and TeleportService
Microprofiler keeps popping up, even after closed
Mesh Name Moderation In-Studio
Panels sometimes vanish; reopening them causes glitchy behaviour
Can't use keyboard shortcuts while in test mode
Team Create Camera (Not Working)
Graphical Gore: "Friends" on home page [FIXED]
Can't edit R15 character's body color
'Start server' caused my 3rd crash in 10 min [Incl. crashlogs]
Random surge of xbox players every few days
Strange DataStore CURL error causing DataStore service to fail most, if not all, of the time across many games
Random Lag after recent ROBLOX client update
Instancing Rendering Bug with Neons
Neon texture not rendering
Disappearing Code
Cilent Crashing Bug or 'Screen Freezing'
Cilent Crashing Bug or 'Screen Freezing'
[Minor] Game descriptions
[Urgent Update] Game parts flashing
Xbox players are losing jump controls and more in Jailbreak
Studio crashing whenever I put code in a specific place?
VIP Server Purchases go to the old owner of the game (and group) rather than group funds
Purchasing the same developer product calls 'ProcessReceipt' one more time each time it is purchased
My ships become very unstable with the PGS physics solver
Meshpart collisions are broken
Stopping a Play Solo session while one of a WeldConstraint's parts are parented to nil will crash studio
Xbox memory WAY worse than PC
Frequent Server Crashes caused by LoadCharacter Usage
AnimationTrack: Not playing client sided, but works fine on Studio
User erroneously double-charged for gamepass
Tools randomly being removed from player in studio test servers
[SERIOUS] Group gamepass page blank
Place saving bug
S9 isn't rendering Roblox correctly
Can't edit universe?
Weird avatar bug
Computer stats and FPS show up in top left of player gui
Terrain generation flat out doesn't work
Proper use of "RobloxCritical" tag in Bug Reports
HipHeight changing on characters with custom scaling?
Recently played games tab broken
Roblox studio freezes when a certain place file is opened
Studio freezes when inserting
Message Router Service disconnected
Unachored Parts and models not falling down
Group Stores showing thousands of pages of seemingly random Catalog items
Alle Wochen wieder…
Offizielle Regeln des Roblox-Entwicklerforums
Annoying lighting bug
Official Rules of the Roblox Developer Forum
About the Xbox Bugs category
About the Mobile Bugs category
About the Studio Bugs category