An Unknown Error has occured while renaming an account

Hey there!

It’s now impossible to rename an account of mine, because the textbox randomly stops working while typing the name in and won’t let me save until some time passes:

image

To reproduce, simply try to change your display name (probably for a freshly re-activated account).

I’ve tried to rename myself from the app and the website. The account wasn’t banned today, so that is not the case.

4 Likes

mine was not banned at all or had a username or display name change. and i cant change it to match my Nintendo Switch Username (Mac&Cheese, replacing & with And)



meaning this also affects others

5 Likes

Currently I have been able to rename my account without the problem.

1 Like

Thanks for the report! I filed a ticket in our internal database.

1 Like

Thanks for reporting and glad to hear that it is now working for you Re_koFromSlovakia! AIC_expi, does it now work for you too? I just tried setting my name as “MacAndCheese” and was able to

1 Like

it started working before this was sent out. hence i changed to AIC_expi

great, thanks for the update. i will close this out then

1 Like