Analytics Aren't Loading

Analytics for my game have not loaded since the 14th.

D1 Retention
image

Engagement

Play Time

Acquisition

Brave Brower.

Expected behavior

I would expect to see my analytics instead of waiting 5+ days to see them.

Page URL: https://create.roblox.com/dashboard/creations/experiences/4903983422/analytics/retention

A private message is associated with this bug report

4 Likes

Same thing is happening to my analytics, the last day that shows my experiences’ analytics is February 14th. Yet the benchmarks for similar experiences are updated through the 17th.

Sometimes analytics are a day or two behind, but this is the first time I’ve seen it THIS far behind.

Also I notice that Acquisition numbers tend to update later than the rest of them, by several hours up to a day.

I use Firefox by the way.

1 Like

Yeah, it’s annoying… I hope Roblox fixes this issue soon. I am sure it’s causing a lot of issues with other games.

2 Likes

Can confirm this is also happening to my games.

2 Likes

Additionally, the most recent Audience data is showing as 0 for the “Most Recent” date. It’s fine if you go back 30/60/90 days though.

Same problem, not able to see crucial stats for my games such as retention & playtime, which isn’t helpful when dumping tens of thousands of Robux per day into adverts.

Hopefully we’ll see a fix to this soon.

1 Like

We’re aware of the delays, and are actively looking into it now.

4 Likes

Greatly appreciated :pray:

1 Like

We’ve just resolved the issue. Some cached data will still show up as zeros, it should go back to normal after a while.

Apologies for the extended data delay!

5 Likes

The issue has been fixed. Creator Dashboard is now displaying the latest data.

3 Likes

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