Animation: Keyframes not visible for custom rig

I’ve been trying to animate my custom rig i made, However i couldnt seem to find the keyframes they just didnt appear. I’ve tried preset rigs and they work normally however mine doesnt! I have also tried restarting the studio!

Problem:
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did you make sure all of the parts of the rig are in the same model as the root part of the rig? also, did you make sure not to put any models inside of that model?

sorry i was in school! And yes all of the parts are in the root part, i didnt have this problem before but after roblox updated the animation plugin it just doesnt work even on my old rigs but works normally on preset rigs so i do not understand

maybe this could help
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nvm i found a solution thanks

Can you tell me your solution? Im having this same problem.

Thanks!