Animations only work for me, in studio

Help and Feedback Art Design Support
#1

So let me give a little bit of background.

I am creating a game, and in that game I have a shop where you can purchase animations. After working on it for a bit in studio, I thought everything was perfect. Flashforward to a few days after I sent out an update, I realize that in the main game you can by the animation but you can’t play it.

So I went in and did some experimenting. In a test server (in studio) I bought an animation and it still didn’t work. Again, the only time it works is for me when I’m doing regular testing from in the studio.

What am I doing wrong? Let me know if you need more information.
And sorry if I posted in the wrong category, I’m still new to the forum.

#2

Is your game a group game? If so, upload the animations to the group then it should work.

#3

Sorry, I spent all day trying to figure out how to upload it to the group but I can’t figure it out. How do I do it? Sorry I’m new to animations.

#4

Load your animation in again, export it, and there will be a Group tab which you can select to upload your animations in, provided you have access to manage assets for said group.