Anola Cafe Official Handbook
Del6na (Emilia).
Junior Barista - Senior Barista
RULES:
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Be professional and use grammar at all times.
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If you come across a troller, you will give them two warnings before informing an MR/HR. You can rather contact an MR/HR on the group wall or on our discord server.
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At the cafe, you might come across an exploiter, bypasser, major spammer, etc. Catch proof of any major offence committed and put it on our discord server in the report section.
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Uniform is mandatory and you should be wearing all the time whilst on shift. The uniform is located in the kitchen so it should be easy to find.
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You’re allowed to order from fellow staff for roleplay reasons. Please do not sit around the cafe, you should be behind the registers at all times.
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If all seven registers are taken up at the cafe, you will have to server-hop into another server.
Staff Assistant - Assistant Manager
RULES:
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Due to you all being MRs, you cannot host any sessions. Do not ask to host, it is simply not allowed and it could result in a suspension.
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At the cafe, you should be supervising at all times.
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Like at interviews and trainings, you’re not allowed to host shifts. Only HRs have the power to do that.
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At trainings, only Assistant Managers can name. If there are no Assistant Manager, the rank above that will be chosen to name.
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You should only ever use the kick command when needed. You can use the H command to make any necessary announcements, but any over command shall not be used. If you do use these commands, it will be considered as AA.
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Discord is not required but Trello is. You’ll be added to an MR Trello and our Moderation Team Trello.
Manager - Executive
RULES:
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You’re allowed to attend hosted shifts, not only yours. If you do host a shift, make sure it does not go over someone else’s.
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All the host guides can be found on our HR Trello, you can create your own as long as you have all the information needed in it.
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If you do decide to make your own host guide, make sure to check over it for any grammar errors.
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You have the permission to be pban, but you should not pban without reason. You should have proof of the reason you’re pbanning.
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Do not use btools at session unless you have permission from the founder to do it. Your admin was given due to trust, do not abuse your power.
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If you choose to resign, you’ll be given a rank so you’re hard work is recognized.