Anyone having this problem after the Roblox Studio UI Change?

Bug Reports Studio Bugs
#1

I just see this on the homepage. It never loads.

7yughvbv
7yughvbv1427×717 39.3 KB

Clicking Experiences wont even work, so I can’t open roblox experiences unless I can access them on the file tab.
I have a macbook air and the version is macOS Monterey 12.7.6

What I’ve Tried:

  1. Waiting a long time, did not load a bit.
  2. Reinstall studio, same thing.
2 Likes
#2

Thanks for your report. Could you send me your logs?

In general check a few things

  1. You’re on the latest version of studio
  2. You have not made any flag changes to force the new UI on
  3. Your internet speed is functional
2 Likes
#3

0.641.1.6410739_20240906T212305Z_Studio_bdf1e_last.log (92.3 KB)
I think this is the log if im correct

#4

My Roblox Studio switched to the old UI recently, I dont know if its intentional or not but its worth mentioning

#5

Nevermind its on the new UI now and the same issue is occuring

#6

Thanks! We hit a case of this internally and are still looking into it. We’ll reach out shortly

1 Like
#7

@SnoogleBrosPlayz
For now here is a workaround
First, close all your instances of Roblox Studio
Then
On Windows

  1. Type Registry Editor into search
  2. Open HKEY_CURRENT_USER/SOFTWARE/Roblox and delete the RobloxStudio folder

On Mac

  1. Open the finder app
  2. Hit CMD + SHIFT + G
  3. Type ~/Library/Preferences
  4. Delete the RobloxStudio.plist

We have fixes for this coming next week. Sorry you are facing this issue

#8

Hi i did the temporary workaround and it worked, but however it doesn’t seem like I can open experiences by clicking on them.
Also, Some of the experience icons are also not loading
0.642.0.6420636_20240913T215817Z_Studio_ac2d4_last.log (359.3 KB)
here is a log

Edit: For some reason I just had to reopen Studio and it started working again!