Please watch this video I created explaining this situation as it is much more informative than this blog: MAJOR Issue with Displaying Roblox UGC Item Sales - YouTube
I’m a Roblox Developer as well as an Influencer apart of the Roblox Video Star. Naturally, I have two of my own UGC items that I created alongside @Domiscius. Recently, I’ve been noticing that my Robux amount is much much higher than it “should” be according to the amount of sales I have on my two items displayed by the “Roblox Stats” plugin by @AlreadyPro as well as the native Transaction tab on Roblox. I’ve been trying to figure out why this is happening by testing hypotheses such as Hidden Inventory, Players being under 13, etc.
What we have come to figure out is that Roblox is misrepresenting the number of sales on items through the API & in the players Transaction tab, but getting the correct number on the actual Configure Page of said item.
Why This is an Issue: When making a deal for compensation for creating a Video Star Creators’ UGC Item it is common the 3D Modeler is given a percentage of profit. (For example, I give my 3D Modeler, @Domiscius, 50% cut of all revenue from the items.) If the number that is displayed on the Item Page for the item, from the API, is displaying a number MUCH less than what the actual amount of sales/robux the creator was receiving then the 3D Modeler isn’t being compensated fairly and I would consider it as them being scammed.
Now this isn’t Video Star Creators fault, this isn’t the 3D Modelers fault, this is just simply a misrepresentation of the number of sales by Roblox and it’s likely that no one would notice or care to check this out. Although it’s no one’s fault this still needs to be fixed so both parties are being compensated fairly.
This is What NEEDS to Happen: Roblox needs to fix the API and the Transaction (Sales) page to display the correct number of sales. More importantly, they just need to display the number simply without having to do manual labor by counting each day of sales one by one. This can be easily done just by taking all the numbers from the graph on the Roblox Item Configure page and putting an easy to read number there.
UPDATE: (I was incorrect to believe that the graph shown above is a native Roblox feature, when it is actually apart of the Roblox+ Chrome Extension. This doesn’t change anything though because the issue is still that Roblox doesn’t display the correct numbers on the creators “Sales” Transactions page anyway)
Thank you all for taking your time to read this. Of course if you have any questions, comments or concerns please feel free to leave them below and I’ll try to reply as soon as I can.
Evan Zirschky (Evanbear1)
(Thank you to @Domiscius @DarkViperTV & @Rocky28447 for helping me test & understand this issue)