Archiving messages doesn’t place it in the Archive tab

Description of Bug


When selecting messages and clicking on the Archive button. When I archive a message, it should be expected for it to show up on the Archive tab.

Where it Happens


This happens on the Messages page.

When it Happens


This issue may have been occurring for much longer, but the earliest date I could track was August 1st, 2023.

Images


Repro steps


  1. Go on the Messages page.
  2. Select any message you would like to Archive and click on the Archive button.
  3. When checking in the Archive tab, no messages appear.
6 Likes

As far as I know, this specifically occurs with messages recieved from ‘Roblox’, using archive on any of those messages deletes the messages rather than archiving them.

1 Like

Thanks for the report! We’ll follow up when we have an update for you!

1 Like