Arosto - Public Handbook

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Arosto | Public Handbook

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Welcome to the official Public Handbook of Arosto created by the Leadership Team! This document contains all of our community information. We recommend that you go through each topic and subtopic completely since it will provide you with the information you need to understand our operations.

Handbook Sections

Code of Conduct

Code of Conduct

When you join our community, you will be expected to follow a list of rules. These rules must be obeyed at all times to prevent punishments. This is to safeguard the safety of our community, particularly its members. They will, however, be described briefly and point by point below.

  • Advertising : Advertising is not permitted. Using the chat, group wall or any other form of communication to advertise other groups will not be allowed.

  • Bypassing : Bypassing the chat filter/wearing bypassed clothing in any of our games is forbidden. This also means taking advantage of the new layered clothing; Doing so will get you server-banned, no reminders or warnings will be given.

  • Exploiting : Exploiting is a major offense that we do not take lightly. If you exploit on Arosto premises, you will be permanently banned with no option to appeal.

  • Trolling : Trolling is in no way allowed at Arosto. There will be only one reminder to stop trolling before you are banned.Trolling as a staff member is punishable by a reminder, followed by a demotion. Standard troller protocol will be enforced after you are demoted.

  • Respect : We kindly ask that you show respect to everyone regardless of their rank. We all deserve to be treated fairly. Failing to treat every member in Arosto with respect will lead to exile.

  • Drama : At Arosto, drama is not permitted. Please refrain from starting arguments or being disrespectful towards staff and customers. Keep your problems and differences outside of work.

  • Equality : All members associated with the Arosto community are treated equally. Any acts of homophobia, racism, sexism, or discrimination will be harshly dealt with, and will not be looked over.

  • Common Sense : Just because a rule isn’t listed here doesn’t mean you’re immune to that specific rule; the executives have the final say when it comes to disciplinary action. Breaking any of the existing policies or rules listed above will result in disciplinary action taken against your account.

Frequently Asked Questions

Frequently Asked Questions

If you have any questions or concerns, we would like you to view this page before going ahead to ask a member of the middle ranks. We have tried our best to compile all the frequent questions we receive into one page, with as much detail as possible. If you need extra assistance, do not hesitate to contact a member of our middle ranks.

How can I become a staff member here at Arosto?

If you’re interested in becoming staff all you need to do is complete the quick quiz at our quiz center! Once you pass, you’ll be able to attend a scheduled training session.

I am under 13 years old, can I still apply?

You may apply for a low rank if you’re under 13 as you do not need a Discord account to do so.

Unforunately, we cannot hire anyone as a part of our Management Team if they are under the age of 13. Discord states that anyone under 13 will not be able to utilize their platform, meaning we will have no communication with you.

How many warnings am I supposed to give to trollers?

We do not give ‘warnings’ here at Arosto. We only give reminders. You just let them know their actions will not be tolerated - if they continue, you need to contact a middle rank in order to ban them.

How long does it take for my partnership ticket to be reviewed?

Usually, partnership tickets take approximately 72 hours to be reviewed. Your final verdict will be sent to you via direct messages on Discord.

Affiliate Information

This portion of Arosto’s public handbook includes all information related to forming a partnership with Arosto. Any questions regarding this information should be directed to a member of the Public Relations Department via Discord.

If you feel your community meets our requirements, please apply by answering the following questions and sending them in a properly written document. Please open a ticket under the ‘Engagement & Media Support’ option in our community server and submit your application there. A Relations member will notify you on the response of your application within 24-72 hours.

Requirements

  • Ensure that your group has at least 200+ actual members. Accounts and members that were botted do not count.

  • A Discord server for your group must have at least 50 members; unbotted.

  • It is mandatory to have a good reputation within the ROBLOX community.

  • The group must not sell admin powers or Middle Rank+ positions.

  • There must be a strong community behind your group. Neither toxicity nor unwelcoming behavior on the part of your group’s staff will be tolerated.

  • Representatives must announce all of Arosto’s events when requested.

Occasionally, we may grant exceptions for groups that do not meet our ROBLOX and
Discord server member requirements. Contact an Ownership Member or a High Rank if you would like more information about exceptions.

Affiliate Application

  1. What is the name of your group? Provide a Discord and ROBLOX link.

  2. Please describe your company briefly.

  3. What prompted your interest in affiliating with Arosto?

  4. What benefits does Arosto receive from this affiliation?

  5. Provide two active representatives. Ensure they are in our Discord server prior to submitting your application.

Once completed, create a ticket in our communications server under the ‘Engagment & Media Support’ option and submit your application. Any questions can be directed to a High Rank or a Ownership Member.

Promotion Tips

If you desire to apply for Staff Assistant, incorporate as much detail as possible and use proper grammar in your application. Long applications will be prioritized over shorter ones. Additionally, the more experience you have, the more likely you’ll be accepted.

However, if you desire to become a Staff Assistant by working, here are some tips:

  • Be active. When we say this, we don’t mean work 12 hours at the juice bar 1 day and don’t work for the next 3 days. We mean work 1-2 hours daily.

  • Don’t hint. Hinting is when you make comments about becoming a Staff Assistant/getting a promotion. An example of hinting: “I hope I get Staff Assistant soon!”

  • Be professional. Our Human Resources department is looking for professional and helpful Senior Baristas to join the MR Team.

  • Don’t act like a management member. This means pretending to check any logs you don’t have access to, standing around the Cafe and supervising when there are open registers, etc.

Upon achieving Staff Assistant, all promotions from that point onward are earned by going above and beyond in your duties. This means supervising, attending sessions, etc.

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Staff Handbook

Barista Information

Our Low Ranks are one of the main reasons Arosto is where it is now. Our Baristas strive to build the name of Arosto alongside other establishments, they continuously benefit Arosto by serving our customers with the utmost professionalism and maturity. This guide is here to teach our Low Ranks the basics of their job. If you have any questions regarding this, feel free to message a Staff Assistant or higher.

Trainee - To achieve the rank Trainee, you must take the Trainee application located in one of our main games, ‘Arosto Application Center.’

Junior Staff - As this rank, you are now allowed behind the counter to serve customers! To obtain Junior Staff, you must attend a training session hosted by one of our well-trained Management team members and pass the session with the corresponding amount of points in each stage.

Senior Staff - To achieve Senior Staff, it is quite similar to Junior Staff. Junior Staff are permitted to attend training sessions to get promoted to Senior Staff. You must do the same thing to rank up to Senior Staff.

Experienced Staff - Congratulations! Experienced Staff is the last and final Low Rank here at Arosto. As this rank, you are now eligible to be recommended by a Human Resources member to become a Staff Assistant. Senior Staff must attend one last training session to be promoted to Experienced Staff. By showing activity, dedication, professionalism, and your ability to handle disruptive customers, you may be next in line for the Staff Assistant promotion.

Training Times

Coming soon…

Conclusion

Thank you for taking the time to read through our public handbook. If you have any questions regarding the information on this document, then please contact a member of the Leadership Team.

Signed,
Arosto Leadership Team