Asset Configuration window completely breaks every time when trying to save a certain model to Roblox

Reproduction Steps

When I attempt to publish a certain model, the asset configuration window completely breaks and becomes unresponsive to any input except the close button, and the output gets flooded with a wall of errors. The model I’m having this issue with is quite complex, with a lot of meshparts, constraints, welds, scripts and other objects).

This happens every time when I try to publish this specific model, but doesn’t happen with some other models I tried (for example when I try to publish a default part as a model, the asset configuration window doesn’t break).

This bug started happening today, presumably after the most recent studio update. Previously I had been able to publish the problematic model without any issues. My OS is Windows 10.

To reproduce, try publishing the model included in the private message by right clicking it in explorer and pressing “save to roblox”.

Expected Behavior

Normally I would expect the asset configuration window to work correctly with any models, regardless of their structure and complexity.

Actual Behavior

When I attempt to publish it, the asset configuration window completely breaks and becomes unresponsive to any input except the close button, and the output gets flooded with a wall of errors.

Below are links to the errors displayed every time when this happens (the wall of errors was too long to attach it here), and some screenshots.

https://justpaste.it/7cco4

Screenshot by Lightshot

Workaround

I tried disabling all of my plugins, restarting studio, restarting my computer, publishing the model in a different, empty place, but it didn’t change anything. I didn’t try reinstalling studio though.

Issue Area: Studio
Issue Type: Other
Impact: High (I cannot save this specific model no matter what I try)
Frequency: Constantly
Date First Experienced: 2022-06-02 23:06:00 (+01:00)
Date Last Experienced: 2022-06-03 00:06:00 (+01:00)
A private message is associated with this bug report

Edit: It seems to be fixed now, and I’m able to publish all models normally.

5 Likes

Issues occurring for other player
I am also having this problem with same OS stated in above.
This is blocking me to update/change assets inside my game and preventing us from updating the game properly for now, will this issue get fixed?

The issues states rodux.Store line 13, and relates with isoDateTimeStamp.

Workaround - No work-around found on my end so far yet
Re-installing Studio does not work.
Re-starting does not work.
Sometimes randomly the bug didn’t occur and I could upload & update asset, but extremely rare chance (1 out of ~100 or more).

Screenshot of Bug in Output



Hi there, please give this another try - this issue should now be resolved.

1 Like

It has not been fixed, it has been doing it for 5 hours now and is making my work impossible. I am aware others are being affected by it as well such as Trainy55.

Also getting this error

same issue win 10 on multiple models both from published group games and local files

i can type stuff but the most the buttons do is the Overwrite Existing button, which just toggles between saying Overwritr Existing Asset and Save as new asset

This issue seems to be fully fixed for my devices now.
:raised_hands:

Please restart Studio and let me know if this is still a problem - you may have had cached settings.

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.