"Asset Creation Failed" when I try to upload a 30s video

I’m trying to upload 2 videos on the self-serve video uploading on creator hub. And I keep getting an error that says “Asset Creation failed. Please try again later”, I tried again 24 hours later and the same issue occurred.

I thought at first it might be because the video is maybe 31 seconds, but its not - it’s 30 seconds exactly.

I’m using Google Chrome.

Page URL: https://create.roblox.com/dashboard/creations/upload?assetType=Video&groupId=

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1 Like

Hi there! Does this bug still occur if you upload the video via the Asset Manager in Studio?