Asset Manager Places in a game will often refresh and disappear, causing a "No Places Found"

Reproduction Steps

  1. Have a game with at least a few places.
  2. Open up Asset Manager
  3. Open up the Places tab
  4. Open up a random place or close down the Asset Manager
  5. Open up the Asset Manager again (in the original place)
  6. Flip back and forth from the main Asset Manager folder page and the places page
  7. High chance it will erase all places on the list and come up with “No Places Found”

System Information

  • Ryzen 7 3700x 8-Core Processor
  • 32GB DDR4 Ram
  • GTX 1070 Ti

Expected Behavior
The places tab in Asset Manager should not come up with No Places Found. It should show all the places in a game properly.

Actual Behavior
Following the reproduction steps, there is over a >80% chance it will come up with No Places Found (the percent increases as a game gets more places).

Issue Area: Studio
Issue Type: Other
Impact: Low
Frequency: Constantly
Date Last Experienced: 2021-07-20 00:07:00 (-04:00)

1 Like

Hi there! We’re currently looking into some Asset Manager bugs and wanted to get some additional info.

Does this bug still occur for you, and if so, how frequently do you experience it? Additionally if it still occurs, how many Places do you have within this Experience?

2 Likes

Hi @phri !

This bug is still occurring yes. The bug happens frequently, as frequent as every studio session. At the time of this post, there are 52 places in this experience and we are expected to have more. Our experience is an RPG, so we are expecting to have more and more levels as time goes on.

1 Like

Can confirm. Pretty annoying bug, and happens with all categories.

3 Likes

Thank you both!

And for context @alexfinger21, what asset types does this happen for and how many of that asset type do you have?

3 Likes

Images and places. 4 places and like 60 images. Doesn’t happen always, but sometimes.

2 Likes

Thank you @TeamSwordphin for reporting the issue and helping to reproduce the bug. The issue has been fixed in the newest release.

3 Likes

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.