Asset Manager throwing internal server error

Hello,

Last week I began experiencing an issue where the asset manager will import all mesh objects however, upon inserting regularly or using to location, it’ll skip over a handful of objects and throw an error in the output. Attempts to re-export the selected objects that failed and re-upload to studio isn’t working either. I have verified that it isn’t just inserting them invisible. Instead, it’s not dropping them into workspace at all. My sister appears to be experiencing this same bug as well. I am currently under contract and the game is planned to launch very soon. This has greatly effected progress time and I’m in hopes to please see a fix to this soon :pray:

Output log (bottom line) below shows 10 objects out of the 59 I just uploaded for a subway train car had failed.

Best regards,
SarahDevs

Expected behavior

All objects within the uploaded file should be inserting into workspace.

1 Like

Hi

Thanks for reporting the issue. We recently introduced the beta of the new Asset Manager wanted to know if you are experiencing issues with import in the new tool.

https://devforum.roblox.com/t/beta-revamped-asset-manager

Thanks