Asset Purchased in Marketplace Stuck Under Moderation for Nearly 3 Months

Bug Reports Catalog Asset Bugs
#1

Hello,

I would like to report a bug on a bundle UGC item named Faceless by D_odraude: Catalog - Roblox that has been under moderation for a SIGNIFICANTLY LONG PERIOD.

Despite that, the item remains in my inventory but has not been able to be equipped for NEARLY 3 MONTHS.

I would like to report on this and have the staff team remove the item from my inventory.

(I actually do not want the item in my inventory anymore and would like to clarify that I do not require any refunds.)

Thank you!

Here is current state of the item in question:

IMG_1100
IMG_11001242×1700 142 KB

Expected behavior

Ideally, in the future, if such an item remains under moderation to this length, it is best to have it deleted and the system refund the buyers of this item.

1 Like
#2

Thanks for bringing this to our attention! We will aim to address this issue in January.