The types of errors we’re experiencing don’t suggest that this is being caused by internet connection. It’s only affecting a handful of users, I don’t know what the pattern is yet. It’s affecting me in Studio and in all games.
@AntEverything I’m not sure if I can label this as urgent (even though I agree that it is), I can’t label it as ROBLOXCRITICAL because it doesn’t meet any of the usage criteria.
All I can really guess is that it involves your local Studio install being corrupted or having a broken update. I’d recommend trying it on a different computer if possible and seeing if it works then, as well as totally purging your Studio data (AppData, etc) and then reinstalling it. You could also try logging in with an alt to see if it may be an issue with your account failing to correctly pull assets. I don’t really know what else to suggest
I have already re-installed the current builds of Studio (and the client, for the record) multiple times.
As stated, my laptop (which is also a Mac, running on macOS albeit at an older version) is experiencing the same problems. Seeing as that nothing I’ve done has alleviated this issue at all, I don’t believe anything on my end - that I can fix, anyway - is causing the problem.
I assure you that there is no correlation between these bugs and my account.
I appreciate your insight, but I’d really just like for Roblox to look into this at some point this month.
Not sure if this is related any, but I’m having an issue right now where my game explorer completely fails to load, returning a 500 Internal Server Error. It seems to only be affecting Redshift Arena currently, which is really sad since I only have four days until the holiday / new years featured sort. Everything runs as it should, I just cannot edit anything. Started around 3 days before you made this post and has been occurring ever since.
At the moment, assets are loading fine (if not slower than usual) in Studio but I still can’t open template games due to the “tag expected after Byte-Order-Mark” error.
EDIT: I uploaded a Decal and a Mesh yesterday, and while most of my other assets including the new Mesh worked just fine, the Decal was and is still unable to load.
please tell me this is being fixed soon, ive been encountering this problem for days in both studio and in-game
its a major turn off from developing because i can barely develop due to this bug since i use meshes a lot
also, skyboxes fail to load almost always in every single game i play or edit, and i get the exact same errors as your screenshots
i thought i was going crazy cause i asked around and no one had these problems except for me and someone else but now that a devforum post exists i know for sure that this isnt just a personal problem, so thanks for making a post about this, i appreciate it!
Hi Ashtheking300,
can you please try to manually reset your http cache: go to %TEMP%\Roblox and rename “http” folder there to something else and now try to start studio/client. Do you still see the problems?
(updated incorrect instructions in case others try)
I discovered something with the HTTP file. It seems like it’s only certain networks that are causing these problems to happen. When I switch to a different network outside of my home, it still does not work, and assets in studio and in game are failing to load. However after clearing the temporary http files on the outside network, there doesn’t seem to be any problems on different networks with asset loading.
This is horrendous, my output in both Studio and the client is spammed up with thousands of these errors like everyone else has been dealing with. What gives?
We are still currently trying to fix this issue. If you wouldn’t mind do you think you could try renaming your http cache? There are steps above but I can help guide you if you need step by step instructions. Let me know.
Also could you provide a bit more info:
Game:
Date When It First Occurred:
System You Are Playing On:
Thank you for your help! Sorry about the slow progress but we are aware of it and working on it with high priority!
Renaming or deleting the http cache did not make a difference.
I first noticed it here this morning (12/13):
…but it also occurs in my testing slot and all my Studio files / testing sessions. I’m running on Windows 10 using an ethernet connection if that makes any difference. I moved my computer home for winter break yesterday, so this morning was the first time getting on Roblox on my home network for a while.
Thank you for the info! It’s helping us getting closer to fixing it.
I’ll recreate the same set-up here and see how it looks.
Would it be too much trouble for you to zip up your new (yet still not working) http folder and send it to me privately via a direct message? I would really appreciate it!