So I went to buy a video for 2,000 robux, uploaded and clicked purchase, realised I had insufficient funds so I transferred the funds to my account from my group, clicked purchase again (without refreshing the page), had an insufficient funds button appear again, refreshed, and my 2K had disappeared with no video uploaded.
Ended up having to spend another 2K (already had 1,500 in my account so just transferred another 500 from my group) to get the video uploaded.
If customer support aint working then just got to let the Robux go. I accidentally uploaded a video for 2k robux myself thinking it was a .mp3 but i converted it into a .mp4 and it took my robux and it also gave me some type of error for video saying that it wasn’t able to be uploaded (probably understandable because it was probably .wav audio converted into a .mp4).
