Audio Discovery utility not finding sounds that have been copy/pasted into game

Reproduction Steps

1. Open a new baseplate file
2. Publish the baseplate to an available place slot
3. Copy & paste a folder of sounds into workspace
4. The output will list all sounds that require approval
5. Publish the place for safe measure
6. Open the “Audio Discovery” plugin

In my video, I follow these steps. At the end I show the “grant all” permissions window you are presented when publishing to a new place.



Expected Behavior

The audio discovery plugin should automatically find any newly-added sounds in the game.

Actual Behavior

The audio discovery plugin is unable to find the new sounds, requiring manual approval through output for each sound instead.

As well in my repro video, publishing the place to itself does not bring up the window to grant approval to all sounds. This window only shows if you are publishing to a different place.

Workaround

The workaround is to manually approve each sound that needs re-approval through the output.

Issue Area: Studio
Issue Type: Crashing
Impact: Moderate
Frequency: Constantly

14 Likes

Thanks for reporting! We’ll investigate.

5 Likes

I can vouch this is EXTREMELY irritating, especially when moving one project with sounds I have uploaded via the asset manager to another place (this place can even be under my user/the same original audio owner and the audio discovery utility will not detect the sounds)

3 Likes

Has there been any updates on fixing audio permissions? This issue is a constant pain.

4 Likes

Hi, our game being a car game we have hundreds of sounds that must be approved manually every time we publish the place to a new game. It is an incredible waste of time and effort to have to manually approve every single sound each time. Using “Publish To…” does not always prompt to grant all sound permissions. This bug seriously needs someone to spend a few hours to look into and patch, because it impacts every developer on a regular basis.

4 Likes

I’m also having this problem!!

2 Likes

Wow, this must be one challenging investigation! I love selecting hundreds of output messages to have sound in my games. Truly an advantage of the Roblox game development suite!

Seriously though, why is this not fixed yet? If we are going to be forced to have this privatized audio thing, I’d like to have a working tool with it. Really hate the process of left-clicking and pressing enter.

Honestly, would be cool to have it just attempt to automatically give permissions if it doesn’t load.

5 Likes

bump, I’m having this problem, not even the output message is popping up. Instead its “Failed to load sound rbxassetid://…: Unable to download sound data”

its a huge pain having to go to the link of over 100 sounds just to use them

4 Likes

Have there been any updates here? At this point this is my required workflow for each sound whenever we release a new update:

  1. Find the universe id for the main game, and paste it somewhere
  2. Find all sounds that need approval
  3. Copy/paste the sound Id into the URL for asset configuration
  4. Copy/paste the unvierse Id into the universe permissions
  5. Press “Save” and hope it approves

This is seriously not ideal when you update with 10+ new sounds every week.
The plugin does not pick up unapproved sounds either. Output also does not offer any hyperlink to quickly approve the sounds in-studio. Here is a screenshot of the failed sounds in output + what the menu finds.

3 Likes

Hey this is still occurring and it is the most painful part of publishing our updates. Please, please, please, please fix this approval bug. The process I outlined above is not fun, this can be fixed so easily :sob:

None of these sounds in output allow me to approve it.

3 Likes

Hi there, sorry for the trouble, we are working on a fix for this issue and will post here when it is resolved.

4 Likes

Hi @Usering, we’ve deployed a fix to one of the backend components for audio discovery. We’re hoping it resolves some of the issues (Unable to download sound data). Can you test again to see if you encounter any errors?

4 Likes

Hello, in addition to @Usering’s report, I replicated the same steps shown above, it seems nothing hasn’t change at all, I been working on an experience that relies on universes and I cannot manually give permission to each audio and thus, each experience everytime I upload them.

Here’s a screenshot of the issue

I hope this gets addressed soon as many experiences rely on this plugin, thanks!

1 Like

Doesn’t seem to work for me either. Just outputs this useless error :frowning:

4 Likes

I have found a temporary workaround for audio under 6 seconds (?)
Insert a new sound instance and put the sound ID to it. It will prompt an error upon filling the sound ID, however for unknown reasons it will be automatically added to the allowed experience list, and the audio should play after running the game.

5 Likes

This issue is still occurring. Same conditions, output does not ask me to grant permissions. Why is this taking so long to resolve?

3 Likes

Bump, this issue is still occurring. Audio discovery plugin does not detect the audio it should, and sounds are failing to download. The only way around this is to manually set the universe permissions for each sound. For games with 100+s of sounds, this simply doesn’t scale. I’m hoping someone can take another look into this!

3 Likes

it seems that most of them are not loading still, and it seems that this is specific to certain sound assets.

Players are also experiencing these problems, following from the reports in the ‘Error Report’ page.

View Sounds tool doesn’t show any information about bad sounds.

1 Like

Bumping because we still need a fix.

1 Like

I’ve had to just create a macro for manually authorizing audio’s through the website. This is not a good solution when Roblox is meant to have one already, it just doesn’t work.

2 Likes