This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.
You can write your topic however you want, but you need to answer these questions:
- What do you want to achieve? Keep it simple and clear!
Audio I created has stopped working in one of my games but not the other.
- What is the issue? Include screenshots / videos if possible!
The games are identical: one is published and live, the other is a “dev” version that I use to work on improvements before publishing to the live game. This issue only cropped up today without warning. I have done nothing recently related to audio files. When I run the “dev” version in Studio I get flooded with red error messages that are in this format for about 10 sounds.
[ACTION ITEM] Experience doesn’t have permissions for sound asset 10549689081. Click here to grant experience permission to asset. - Studio
- What solutions have you tried so far? Did you look for solutions on the Developer Hub?
When I click to grant permission it says: 18:34:44.368 Failed to load sound rbxassetid://10549689081: Unable to download sound data. I have not found articles that helped me.
After that, you should include more details if you have any. Try to make your topic as descriptive as possible, so that it’s easier for people to help you!
When I tried to visit: https://create.roblox.com/creations/marketplace/10608203773/configure for the sound files in question, the page said Access Denied.