Audios without permissions have .Loaded on true, also they appear with the TimePosition and TimeLength when they can't be played

[sixgera]

I have a playlist system but im having problems with audios that don’t have permissions (I do check if they are Loaded and if the TimeLength is more than 0) in Studio my filter works perfectly but in the game itself the game reports even if the audio didn’t load it shows the time length of the song, and it also changes the TimePosition as if the audio is playing but its not.

Also if there’s another way to double check audios with any roblox api lmk pls

Btw the error only happens with the error Asset is not approved for the requester

[sixgera]

IN STUDIO:

IN GAME:

It should be 0 on the server too

[sixgera]

This affects in the server the .Loaded, .TimePosition and .TimeLength

[C_Corpze (Corpze_TheDeadestOne)]

As a temporary work around, I think it should also be possible to check an sound’s loudness.

If a audio is playing it will usually have a loudness value, not sure if this is client-only but you could try reading it on the server after playing the audio.

[d_winder]

Could you please share a few asset IDs you see this issue with?

[sixgera]

It happens with all the soundIds that are missing permissions for the experience, its a group experencie btw

[sixgera]

Only you can see the error on the client side, but not on the server side, on the server side it appears like a normal audio that its loaded and ready to play , but its not going to play anything,

[d_winder]

Do you also see this issue in a non-group experience?

[sixgera]

In a non group experience it works as intended but in group experiences is where doesnt work as intended.

Screenshot in non group experience:

[d_winder]

Thanks for confirming, we’ll investigate this and get back to you shortly.

[sixgera]

Any news?, Im still facing that issue and it breaks my playlist a lot of times

[d_winder]

Apologies for the late response. I wasn’t able to reproduce this issue with a few private assets in both group and non-group experiences. Please share the combination of universe ID and asset ID that results in this behavior, and I can take a further look.

[sixgera]

Okay, the universeId is 4036342391 and here its a id that you can test : rbxassetid://100179820569822

The audio will show time position and time length in the server without playing anything on the client, and on the client is where the error of the sound shows instead of the server

[d_winder]

Thanks, this particular asset is actually moderated and should not be accessible, we are investigating the server behavior for it.

[d_winder]

Update: we have the fix ready, it should be deployed in the following days. I’ll update here once it’s ready.

[sixgera]

Alright, thanks for your help!