Authentication error dialog on the Windows client cannot properly display localised text

Bug Reports Engine Bugs
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1

When launching Roblox from the website, client authentication may fail, showing a message box like this.

image

However, it’s not able to properly display localised text for languages other than English (Portuguese and Chinese pictured below):

To reproduce:

  • Set your system display language to one that’s not English
  • Trigger an authentication error with this protocol launch URI: roblox-player:1+gameinfo:a

This appears to be exclusive to the Windows client only.

(aside - it would be nice if this dialog could provide more user-friendly information, since the auth API is ratelimited and therefore this error will show if a player is joining games too quickly, and confuse the hell out of them)

5 Likes
2

Thanks for the report! I filed a ticket in our internal database.

3

I am getting this out of no where. It’ sannoying as hell because my settings get reset. I haven’t messed with the system thing at all.

4

This could be for many reasons. A main reason is one of your accounts may have gotten banned recently and Roblox is blocking you from using their applications. Just wait a little or clear your local Roblox temp folder on your PC and reinstall.

5

None of my accounts are banned, I have confirmed that.

6

Ok, well consider looking over my other steps I gave to run Roblox again. Make sure to delete your local temp file of Roblox wherever that is stored. (You can search for a youtube video if you need more help.) You should also reinstall Roblox.

1 Like
7

The issue in the OP (in which non-ascii characters render incorrectly) is fixed now. Recommend starting a new thread if it comes back or if a similar issue arises. : )