Rarely, when I try to launch Roblox through the website, I’ll sometimes get this error:
The error itself isn’t a big deal; I can just try joining the place again and it should successfully launch the client.
However, whenever this error appears, then the next time I launch Roblox all of my saved settings in the in-game Roblox menu will be reset to their default values, and I’ll have to manually redo all of them.
I don’t know if there’s some technical reason behind my settings being cleared, or if it’s some weird bug, but it can be pretty annoying, which is why I’m reporting this.
Repro
- Get a random “Authentication Failed” error upon starting the Roblox client. Note that the error itself is pretty rare. I don’t know if you can force it to appear.
- Close the error and try starting Roblox again.
- If Roblox launches successfully, open the in-game esc menu. All of your previously-saved settings will be reset to default values.
System Information
OS: Windows 10
CPU: Intel(R) Core™ i7-6700 CPU @ 3.40GHz
Memory: 16 GB
GPU: NVIDIA GeForce GTX 1660 Ti
Expected behavior
The error shouldn’t clear my saved menu settings.