"Automatic Chat Translation" feature turns itself off seemingly at random


I’ve turned this setting from “Off” to “On” several times and anywhere between a few days or few weeks later it seems to reset itself back to “Off”. I don’t know when exactly the setting turns itself off becuase i only notice it when i see untranslated text in chat.

11 Likes

this may be intentional as to save on costs for users who don’t use it

Wait there’s a setting for this??? It isn’t automatic??? I thought my game was broken when I set it to support this! I just hadn’t enabled it??? No wonder everything was still in Japanese…

This is just an acknowledgement response!

We’ve filed a ticket to our internal database and will update you as soon as we have news!

Thanks for flagging!

4 Likes

Any updates on this issue? It is quite a big hinderance to what would otherwise be an amazing feature that helps close the gap between players from different countries :frowning:

1 Like

This setting doesn’t save and that pretty annoying , for me it’s always “On” even if I put “Off” after leaving, it’s back “On”

1 Like

Thanks for reporting this issue, we’ve turned on the fix and it should be resolved now! Let us know if there’s still any related issues!

2 Likes

I’ve noticed that “Option to View Untranslated Message” keeps turning itself off.

3 Likes

"Option to View Untranslated Message” still keeps turning itself off whenever the Roblox app is closed and reopened.

2 Likes

You should probably make a new bug report for this issue since its been 3 months since this one was marked as fixed, so it’ll probably not be responded to.

1 Like

Done,

1 Like