Automatic Text Capture not capturing new strings

[lucoile]

Automatic Text Capture has failed to capture almost all strings added since launching our game Monkey Raft on June 7th. It is not picking up new text elements added to the game since, nor existing text elements that had AutoLocalize set to false and were updated to true. We are, however, still using up part of our monthly quota:

I believe I turned on Automatic Text Capture 2.0 just before release which did correctly remove stale strings. I’ve tried disabling 2.0 for a week and re-enabling to no effect.

You can see this in the quests menu where the categories are being translated but the quests are not being picked up at all despite having AutoLocalize set to true:

These are strings that have been in the game since at least June 7th.

[melonwhine]

Hi @lucoile , thanks for reaching out. We’ve checked your cloud localization table and the strings in the screenshot have actually all been scraped and ingested into your table. There are also translations for those strings. You can verify this by going to the Creator Dashboard’s localization hub and searching for those strings (https://create.roblox.com/dashboard/creations/experiences/5988250208/localization/translation?activeTab=strings)

Can you make sure that your experience is not using an embedded table? That would interfere with how translations from the cloud localization tables are loaded into the experience.

Thank you!

[lucoile]

The problem seems to be resolved now – it looks like the strings were added Jan 31st/Aug 1st – but I’m still not sure why it took almost two months for these strings to get picked up by the text scraper. As you can see in the initial screenshot we never hit our monthly or initial quotas so is there something that could have caused this that could be prevented in the future?

[melonwhine]

The strings are added when they meet certain criteria, one of which is whether enough people in the experience have seen the strings. So one of the possible reasons why the strings weren’t added earlier could be due to the fact that they weren’t visible enough to a critical mass of players.

We are also working on improving the text scraper and will have some updates in the near future that will solve this exact problem.

Thanks for being patient with us in the meantime!

[lucoile]

Thanks for letting me know about this, hopefully things will be smoother in the future!

Some of the strings that were not being scraped were things shown to every single player upon first joining the game (i.e. part of our onboarding process) so it would be odd that they wouldn’t meet any criteria. In fact, the first text displayed to a player (“Hop into a net to start a new voyage”) was not added until August 4th whereas something like “Hint: bring a stick to the Sharpening Stone on your raft” seen once by <15% of players was picked up on August 1st.