Avatar Bundles Fail to Submit

Recently within the last week I’ve had trouble submitting bundles from studio. When submitting a bundle, it loads to 90% then hangs for a few minutes then fails (see images). This has happened for the past 3 bundles I’ve made (all very different in design). They successfully upload after trying again, sometimes after trying 3 times.

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After failing to submit, the body parts still load into my inventory resulting in duplicate parts, but these duplicates are not visible in the Creator Hub (see images). It seems like the body uploads partially but glitches and fails. I do not believe any robux was deducted from my account from these failed submissions.


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Expected behavior

The submission process should load to 100%, and the bundles should be sent to the creator hub for moderation review. From there, if approved, I can publish the bundle to the catalogue.

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Thank you for the report. This is an acknowledgement message. We have assigned to our team for further review.

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