Avatar Editor In-ability To Save Outfits With New Colors

Bug Reports Engine Bugs
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#1
Non-Visual Reproduction
  1. Head To The Roblox App / Avatar Creator Game
  2. Edit Avatar With Differentiated Colors
  3. Save To Roblox
  4. Head To Log in to Roblox
  5. Characters > Creations
  6. Press “Create New Character”
  7. Avatar Should Save With Default Color Options Instead Of Picked Colors
Reproduction Videos

Visual Reproduction (App):

Visual Reproduction (Web):

System Information

CPU: AMD Ryzen 3 2200G with Radeon Vega Graphics
GPU: NVIDIA GeForce GTX 1050 Ti
Memory: 160.0 GB

Expected behavior

I expect the ability to create my outfits using the correct color I choose for my avatar.

Extra note

The website version was done inside of an “incognito” tab where I have no current Roblox extensions running.

#2

Thanks for reporting this issue! How often does this occur? We couldn’t reproduce it ourselves so we suspect it happens intermittently

#3

This occurs whenever I use custom colors, I currently have an outfit with a custom shade of black which matches my avatar, and whenever I save it or attempt to save anything with this color it defaults back the 2nd blackest default color.

You can possibly check out this issue by attempting to save with the api provided, Swagger UI (V2 drop-down)

image
image1548×789 98.9 KB

Using this will NOT update the skin-tone as it should as well, if this has anything to do with it, I actually have to use this to fix some of my outfits so I have to set the skin in-game

{
  "scales": {
    "height": 1,
    "width": 0.95,
    "head": 1,
    "depth": 0.98,
    "proportion": 1,
    "bodyType": 0.6
  },
  "playerAvatarType": "R15",
  "bodyColor3s": {
    "headColor3": "343434",
    "torsoColor3": "343434",
    "rightArmColor3": "343434",
    "leftArmColor3": "343434",
    "rightLegColor3": "343434",
    "leftLegColor3": "343434"
  },
  "assets": [],
  "defaultShirtApplied": false,
  "defaultPantsApplied": false,
  "emotes": [
    {
      "assetId": 3576968026,
      "assetName": "Shrug",
      "position": 4
    }
  ]
}
#4

Sorry for my constant edits, this method does Not work and attempting to input anything outside of the default strand of colors will fail and not update the color at all.

#5

To clarify, did your first post show that:

Changing your body colors from the app Avatar Editor would not reflect the new color in a newly saved outfit? I noticed that maybe a separate issue of the chosen color not reflecting on the avatar causes this discrepancy, since it seemed like your avatar’s body color wasn’t updating with the slider. I’d appreciate seeing another video of the in-app slider since I’m suspicious of this other issue.

On the website we don’t support the new body colors in saving outfits yet, so currently saving an outfit should get the closest brickId.

For the second post: I noticed you circled v2/avatar/set-wearing-assets so I assume you’re saying that this endpoint does not update body colors using the json in your second post? That would be intended because this endpoint only updates accessories. Using v2/avatar/set-body-colors above it on the swagger will let you save body colors instead. For example you could send

{
  "headColor3": "FFFFFF",
  "torsoColor3": "FFFFFF",
  "rightArmColor3": "FFFFFF",
  "leftArmColor3": "FFFFFF",
  "rightLegColor3": "FFFFFF",
  "leftLegColor3": "FFFFFF"
}

Let me know if I misunderstood anything and thanks again for reporting!

#6

Well, I currently try and use the wearing assets so I can actually fix the clothing I wear (layered).

It does appear to not happen all the time, as I’m currently not getting it anymore, if anything was changed. Though saved outfits from the app do not work on the website, as they get the nearest body-color though I would’ve believed otherwise.

In the original video, the slider wasn’t actually working correctly, the only thing I did on the website was try and save it which isn’t supported, and on the app I changed the slider and tried to save then wear the outfit, which didn’t work, which I can’t really reproduce anymore, as it doesn’t seem to be consistent.

#7

Gotcha, we’re still working on fixing the app slider not working occasionally and hopefully over the next few weeks it stops. If you still see the issue after a while it’ll be helpful to let us know!

#8

Alright, I am hoping for a release on the website sooner or later though.