Avatar editor page broken / not loading

Botnetix · July 26, 2025, 5:38am

For about two days, Roblox’s avatar page (My avatar page) has been down, it seems that its just for me, as none of my friends have this issue. This started after an update to the website that appears to have broken part of the website. I cannot join people through the home page, I have to go to their profile to join them. Everyone had also appeared offline for over two hours but that has been fixed for a bit now.

The only workaround I have found is to use the Roblox player.

bvetterdays · July 26, 2025, 5:43am

Do you have any extensions enabled?

Botnetix · July 26, 2025, 5:48am

Yes but even without the extension (BTRoblox), it doesn’t seem to fix it.

bvetterdays · July 26, 2025, 5:52am

What browser are you on?

Botnetix · July 26, 2025, 5:56am

I am currently using Firefox, I haven’t tried any other browsers.

bvetterdays · July 26, 2025, 6:06am

Can you follow these instructions to hard refresh/clear your cache? It’s likely this is just a temporary browser issue.

Botnetix · July 26, 2025, 6:09am

Ah, Ctrl + Shift + R seemed to fix it, I appreciate your help thank you!