Aztro Hotels Receptionist: Trainer and Helper Guide

Trainer:

Hello there! My name is (name) and I will be your Trainer for this session!

If you have any questions, wait until the end and say PTS.

Remember to always use grammar as V grammar strikes means a fail.

Please listen to what I say, as it will help you become an Aztro Receptionist!

As an Aztro Receptionist, your job is to serve guests and make their stay the best it can be.

You check in Guests to earn points and answer all their questions and queries they have.

To check someone in, you need to click the computer, in front of you to open the check-in GUI.

Once on the GUI, press the button on the left, type in their username and select standard or premium.

Only check Guests into a premium suite if they are in the premium lane.

If you would like to check out a guest, press the door on the right of the GUI, type in their name and confirm.

If someone is trolling, attempting to bypass or wearing rude/no clothing, you must warn them.

To warn them, you need to say; WI - [Their username] - [reason].

If you do not include their name in the warning, the MR+ will not be able to find it.

If there is an exploiter or raiders, ask for a security to cuff them immediately and ask for a MR+ to join.

You must wear the uniform at all times, if you refuse to wear it, it will result in consequences.

You can also work at Guest services.

If we find that you have been using a cheat or answer guide, you will receive a demotion and a kick from the session.

Do you have any questions before I hand over to my excellent helpers?


Helper:

Hello, I am (name). I will be your Helper for today.

I will give you V questions and II tests.

Ready?

Question I - What is your job?

Question II - How do you check a guest in?

Question III - Do you recieve any tools?

Question IV - How many warnings do exploiters, raiders and major spammers receive?

Final question - How many warnings do trollers or anyone disturbing the hotel recieve?


Now we will move on to the troll test!

In the troll test you act as a receptionist, working at the hotel, and I will pretend to be a troller.

(Troll them, try not to spam as it will delay checking answers.)


Now we will move onto the exploit test.

Similar to the troll test, I will act as an exploiter while you act as a receptionist at the hotel.

(Pretend to exploit)

Good! Follow me to get a HR+ to check your answers!

(Get an HR+ or the host to check answers.)