Bad Request | Can't open product page for 2 days

Reproduction Steps

Follow these links:

Guard Pants - Roblox

Expected Behavior

Fixing the issue so I can open the product page

Actual Behavior

When I try to visit my product pages, I always see an error page:



Issue Area: Catalog Assets
Issue Type: Crashing
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-10-01 08:10:00 (+03:00)

4 Likes

One thing also worth noting is that the catalog web api gets the item’s details successfully and all items seem to be under the same group (Prison Adventure | Official group - Roblox)

3 Likes

I also have experience this issue uploading a shirt under a group.
https://www.roblox.com/catalog/11116388690/unnamed

Uploaded: Sep 29, 2022 | 1:39 PM PST

4 Likes

Hey folks, this issue should no longer be happening. It was resolved as part of another bug report we received.

Please file a new bug report should this reoccur!

2 Likes