Being charged double for Premium every month

I’m being charged twice every month on one account. It shows I was charged twice last month, and twice again this month on both Roblox and my bank statements. I wish to only pay for one premium, I don’t want the extra robux and would like a refund for the extra charges please.


I’ve also made a ticket. Ticket #138729903

Thanks for any help.

Expected behavior

Refunded for the extra charges or don’t charge me for 2 months.

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